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Hi. I don´t really know how to explain. After you fixed the biggest bug ( a lot of buttons without any function ), i got an other problem. If i click on for example battle of yulin street im getting into the faction war. and if i click on events the game freezes and sometimes ( after a few minutes ) i can get the daily chests or not ( chance of 50/50 )
Good afternoon.
What is your game nickname and server? -
I have this issue too.
I play on server 2 and my character is called Jelena.Good afternoon.
Please clear your browser cache and check the problem in another browser. -
I can log in and the game seems to load normally but then it just show a black screen with all the usual icons plus a bunch of icons are not usually there at all times plus things related to my character are i
shown in a strange way.I play on server 2 and my character is named Jelena.
Good afternoon.
Please clear your browser cache and check the problem in another browser. -
Good afternoon.
Thanks for the information. We will definitely pass it on to the developers.
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just check my info
Good afternoon.
What information are you talking about? -
Good afternoon.
We were happy to help you. -
Hello. Where do I find “Appearances” and how do I use those “Appearances Soul” gems?
Good afternoon.
Appearances can be obtained for participating in the World Boss event or purchased in the Store.
This item is used to enhance the costume https://prnt.sc/ris2ui -
Good afternoon.
Thanks! -
That would be amazing if so. Many thanks for helping fix the bugs in the game.
Ah, finally! The event’s section does NOT freeze anymore! I’ve been able to collect the event’s prizes again after so long! Thank you kindly for all the work!
Good afternoon.
Very well. If the problem reappears, please let us know. -
Good afternoon.
Thanks for the information. We study and fix it. -
Tested on Chrome, edge, and Internet explorer. Chrome and edge got to 100% and flash player crashed and locked everything up in my browser. Internet explorer loaded it, but took a while. When I clicked on check in nothing happened except that the event list closed.
Clicking on the event icon make the loading bar got to 100% then it freezes. It then makes doing anything impossible. I refresh and it crashes. Same as on any other web browser. I didn’t get much time to check other things, before the game slowed and didn’t want to load.
Sadly.. I too have the very same issue. Well, I guess as long as daylight Savings Time exists we won’t be able to have our cake and eat it too.. *shakes my head) that’s a pity, I really liked this game too..
Good afternoon.
We will clarify possible solutions from technical experts. Please wait. -
Good afternoon.
Delete the flash player and reinstall.
Game servers work without interruption. Unfortunately, the problem is on your side. -
Good afternoon.
Our technical specialist checked the problem on your account. No problem identified.
The problem may be in an unstable internet connection. Or the system slows down (heavy load), the browser may not cope.Good afternoon.
Please check for a problem in another browser. -
I am able to get on but when I click on event icon the website locks up. I have to leave the whole site and come back to get back on.
Good afternoon.
Checked your account. The indicated error was not detected https://prnt.sc/rejtja
Please check for a problem in another browser. -
Good afternoon.
Unfortunately, so far we do not have the information you need.
