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Black screen & half loading

Forums Rakshasa Technical issues Black screen & half loading

This topic contains 32 replies, has 5 voices, and was last updated by  Фырк 1 year, 8 months ago.

  • Author
    Posts
  • #17208

    WinterFenrir
    Participant

    Ever since logging on this morning, the first time today, I’ve not been able to play. It remains at half loaded. I have a mostly black screen, with a bunch of icons not usually on the screen, and clicking on anything doesn’t work. I’ve tried to re-fresh, exit the game and come back later. It stays the same.

    Espirit-Game-Issues

    Attachments:
    Last edited: 08.03.2020 12:06
  • #17214

    Фырк
    Keymaster

    Good afternoon.
    Clear the browser cache, check the problem in another browser.

    Last edited: 08.03.2020 12:06
  • #17215

    22040138
    Participant

    Mines doing same thing on multiple PC’s. Cleared browser hostory, even removed and reinstalled flash….no change.

    Last edited: 08.03.2020 12:06
  • #17216

    WinterFenrir
    Participant

    I’ve done everything as the person above me has said they’ve done. Nothing has changed. Still black screen with all those icons, click on something and it doesn’t do anything.

    Last edited: 08.03.2020 12:06
  • #17220

    Фырк
    Keymaster

    Good afternoon. What is your game nickname and server.

    Last edited: 08.03.2020 12:06
  • #17221

    WinterFenrir
    Participant

    Nickname is WinterWolf and I’m on sever7

    Last edited: 08.03.2020 12:06
  • #17222

    22040138
    Participant

    I am also server 7 Cheebiewah

    Last edited: 08.03.2020 12:06
  • #17224

    21327426
    Participant

    you guys too?… o.o We may yet be lucky then! * hoping on hope here, but one never can tell.*

    Last edited: 08.03.2020 12:06
  • #17227

    WinterFenrir
    Participant

    Slowly getting better, but not by much.

    There is still lag to load the game. When the game does get to the screen to play, it’s till black and half loaded. Only difference I see is: Now I can see my icon in the top left corner, I see my nickname, my attack power is finally correct, and I went from 12 message down to one.

    Still unable to do anything, and the game still doesn’t load fully.

    Espirit-Game-Issues-01

    Attachments:
    Last edited: 08.03.2020 12:06
  • #17230

    22040138
    Participant

    Mine still not loading either

    Last edited: 08.03.2020 12:06
  • #17233

    WinterFenrir
    Participant

    It’s working now on my end. Thank you!

    Last edited: 08.03.2020 12:06
  • #17236

    WinterFenrir
    Participant

    Well now there are new issues. I cannot get into neither realm (I think that’s the name), when I clicked the icon for it and it finally loaded…it decided to spazz out with colors and not let me click on anything. I cannot do the bonsai tree quests, as it will not load. Heck I can’t do most things due to them not loading. And at this time no I don’t have screen shots. The spazz out colors from the one quest thing bothered my eyes so I got off.

    Last edited: 08.03.2020 12:06
  • #17238

    Фырк
    Keymaster

    Good afternoon.
    Where exactly can you not go?

    Last edited: 08.03.2020 12:06
  • #17248

    WinterFenrir
    Participant

    I had mentioned in my post where I was not able to go. But it seems to have sorted its self out, thanks.

    Last edited: 08.03.2020 12:06
  • #17249

    WinterFenrir
    Participant

    Well. Netherworld won’t let me access it. Claims it isn’t time for that event.

    Espirit-Game-Issues-03

    Attachments:
    Last edited: 08.03.2020 12:06
  • #17252

    WinterFenrir
    Participant

    And clicking on the event icon makes the game freeze at 100% loading, but it eventually goes to the event page.

    Espirit-Game-Issues-04

    Attachments:
    Last edited: 08.03.2020 12:06
  • #17255

    WinterFenrir
    Participant

    Clicking on the recruit icon comes up with nothing. Not even a percentage loading bar. I clicked on the merge icon, and then the recruit page came up.

    • This reply was modified 1 year, 9 months ago by  WinterFenrir.
    Last edited: 08.03.2020 12:06
  • #17272

    Фырк
    Keymaster

    Good afternoon.
    Thank you for the detailed information. We will see what the problem is.

    Last edited: 08.03.2020 12:06
  • #17309

    WinterFenrir
    Participant

    Netherworld is working now. Clicking on the event icon still takes some loading time. Recruit icon works. Clicking on the merge icon now doesn’t work. Things are slowly getting back into working order. I cannot get into my faction when click on the faction icon.

    It seems if I click on random icons, then the icon I clicked previously which didn’t open will open. But just clicking on an icon won’t let me access most things.

    • This reply was modified 1 year, 8 months ago by  WinterFenrir.
    Last edited: 08.03.2020 12:06
  • #17311

    Фырк
    Keymaster

    Good afternoon.
    Our technical specialist checked the problem on your account. No problem identified.
    The problem may be in an unstable internet connection. Or the system slows down (heavy load), the browser may not cope.

    Last edited: 08.03.2020 12:06
  • #17331

    22040138
    Participant

    I am able to get on but when I click on event icon the website locks up. I have to leave the whole site and come back to get back on.

    Last edited: 08.03.2020 12:06
  • #17335

    Фырк
    Keymaster

    I am able to get on but when I click on event icon the website locks up. I have to leave the whole site and come back to get back on.

    Good afternoon.
    Checked your account. The indicated error was not detected https://prnt.sc/rejtja
    Please check for a problem in another browser.

    Last edited: 08.03.2020 12:06
  • #17345

    22040138
    Participant

    Tested on Chrome, edge, and Internet explorer. Chrome and edge got to 100% and flash player crashed and locked everything up in my browser. Internet explorer loaded it, but took a while. When I clicked on check in nothing happened except that the event list closed.

    Last edited: 08.03.2020 12:06
  • #17346

    WinterFenrir
    Participant

    Clicking on the event icon make the loading bar got to 100% then it freezes. It then makes doing anything impossible. I refresh and it crashes. Same as on any other web browser. I didn’t get much time to check other things, before the game slowed and didn’t want to load.

    Last edited: 08.03.2020 12:06
  • #17348

    21327426
    Participant

    Sadly.. I too have the very same issue. Well, I guess as long as daylight Savings Time exists we won’t be able to have our cake and eat it too.. *shakes my head) that’s a pity, I really liked this game too..

    Last edited: 08.03.2020 12:06
  • #17354

    Фырк
    Keymaster

    Tested on Chrome, edge, and Internet explorer. Chrome and edge got to 100% and flash player crashed and locked everything up in my browser. Internet explorer loaded it, but took a while. When I clicked on check in nothing happened except that the event list closed.

    Clicking on the event icon make the loading bar got to 100% then it freezes. It then makes doing anything impossible. I refresh and it crashes. Same as on any other web browser. I didn’t get much time to check other things, before the game slowed and didn’t want to load.

    Sadly.. I too have the very same issue. Well, I guess as long as daylight Savings Time exists we won’t be able to have our cake and eat it too.. *shakes my head) that’s a pity, I really liked this game too..

    Good afternoon.
    We will clarify possible solutions from technical experts. Please wait.

    Last edited: 08.03.2020 12:06
  • #17458

    21327426
    Participant

    That would be amazing if so. Many thanks for helping fix the bugs in the game.

    Last edited: 08.03.2020 12:06
  • #17480

    WinterFenrir
    Participant

    Ah, finally! The event’s section does NOT freeze anymore! I’ve been able to collect the event’s prizes again after so long! Thank you kindly for all the work!

    Last edited: 08.03.2020 12:06
  • #17484

    Фырк
    Keymaster

    That would be amazing if so. Many thanks for helping fix the bugs in the game.

    Ah, finally! The event’s section does NOT freeze anymore! I’ve been able to collect the event’s prizes again after so long! Thank you kindly for all the work!

    Good afternoon.
    Very well. If the problem reappears, please let us know.

    Last edited: 08.03.2020 12:06
  • #17489

    21327426
    Participant

    Can’t give enough thanks. You guys went at it till it finally got fixed. Much kudos for you and the devs.

    Last edited: 08.03.2020 12:06
  • #17493

    Фырк
    Keymaster

    Good afternoon.
    Thanks!

    Last edited: 08.03.2020 12:06
  • #18138

    Winterchild
    Participant

    I have this issue too.
    I play on server 2 and my character is called Jelena.

    Last edited: 08.03.2020 12:06
  • #18150

    Фырк
    Keymaster

    I have this issue too.
    I play on server 2 and my character is called Jelena.

    Good afternoon.
    Please clear your browser cache and check the problem in another browser.

    Last edited: 08.03.2020 12:06

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