Forum Replies Created
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I did not, your system didnt give me my topaz until the next day after you fixed your issue. So I lost out on all the rewards from the events going on at the time. The whole reason i got the Topaz was for those events and by time you credited me my topaz they had expired.
Why is this such a hard thing to comprehend for your tech support?
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So my ticket is now closed, but your “compensation” isnt even equal to what was lost by the issue with your system. how does 200 Mythic shards, some recruitment scrolls and soul flasks even come close to losing 100 or so ARTIFACT hero shards, not to mention the other stuff from the event.
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#37026 4 weeks and not so much as an update on it, cant even tell if it has been reviewed by technical support.
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Still nothing on ticket submitted over a week ago, no update or anything. After reading through its official. Your Tech support is atrocious.
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I have written one already and just wrote another, still showing my one from last week as new. Which I am guessing it hasnt been reviewed as I have received no feedback or response to it.
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Also didn’t receive any of the other benefits of a topaz recharge such as Gold Leafs.
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Is there any kind of additional compensation? I had purchased the topaz for recharge rewards for Pavara FH and by time issue was fixed I have missed out on a couple good rewards from it, to include 50 Pavara shards which would have gotten me to or close to 1 star Pavara.
