Hello.
Festive items are now dropping in dungeons. We asked the developers to remove them. If after that the warsoul promotion stone does not appear in the rewards, please let us know.
Hello.
Players will receive rewards after the end of the event. The rewards must match those received by the players on the other platform if the conditions were met.
Your screenshot shows that you are not playing on our site, but on a different gaming platform. You need to contact their support team https://prnt.sc/1131dbd
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