Forum Replies Created
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AuthorPosts
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06/24/2021 at 8:49 AM #62372
Agent008KeymasterHello.
The problem with entering the game was fixed almost immediately. -
06/24/2021 at 4:40 AM #62362
Agent008KeymasterGood day.
We are already working on solving the problem.
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06/19/2021 at 5:17 AM #61943
Agent008KeymasterHello.
If the account is transferred to another person and something disappears on the account, then we are not responsible for this.
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06/08/2021 at 8:54 AM #61418
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06/03/2021 at 1:33 AM #61152
Agent008KeymasterHello.
What bonuses are you talking about? Show a screenshot, please.
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06/01/2021 at 8:36 AM #61071
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05/29/2021 at 5:23 AM #60882
Agent008KeymasterGood day.
Our players received emails with compensation.Dear Lords and Ladies,Recently we have noticed some of the Royal Lords and Ladies abuse the issue of unlimited purchase of motivation items, and obtained big amount of items and resources. The feature has now been fixed and restricted, and corresponding amount of item and resources has been removed from the accounts with abnormal item records.Due to this has severely impacted the fairness of gameplay, we decided to send a special reward to the Royal Lords and Ladies as compensation for who have respected game rules and didn’t have such behavior. Detailed rules of the compensation will be listed below:1. From the beginning of the compensation duration, there will be a compensation sent to Royal Lords and Ladies at Castle Level 25. The compensation will be through in-game mail.2. The compensation will start from 2021.05.28 , and will persist for 4 week. The compensation mail will be sent out on every Friday.3. Royal Lords and Ladies with abnormal item obtain records will not receive the compensation.4. The content of the compensation could be different for every week. For the detailed content of this mail, please check the attachments.GoT Winter is Coming Team
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05/28/2021 at 12:18 PM #60875
Agent008KeymasterGood day.
The game is available again.
We apologize for any inconvenience caused. -
05/28/2021 at 12:12 PM #60874
Agent008KeymasterGood day.
The game is available again.
We apologize for any inconvenience caused. -
05/28/2021 at 12:05 PM #60873
Agent008KeymasterGood day.
We are already working on solving the problem. -
05/25/2021 at 9:00 AM #60485
Agent008KeymasterGood day.
We will pass this information on to our technicians for review. -
05/14/2021 at 1:12 AM #59795
Agent008KeymasterGood day.
I passed the information to the support service. -
05/13/2021 at 2:02 AM #59755
Agent008KeymasterGood day.
If you have any problems in the future, please include the ticket numbers right away) -
05/12/2021 at 9:30 AM #59671
Agent008KeymasterGood day.
What are your technical support ticket numbers? -
05/11/2021 at 11:27 AM #59533
Agent008KeymasterGood day.
The servers are running smoothly.
Check for the problem in another browser, try disabling your antivirus.
If the problem persists, enter your game nickname and server. -
AuthorPosts