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Support Doesn't Respond

Forums Game of Thrones Discussions Support Doesn't Respond

This topic contains 6 replies, has 3 voices, and was last updated by  Фырк 5 months, 1 week ago.

  • Author
    Posts
  • #59653

    28886538
    Participant

    I’ve opened 2 support tickets for an issue that happened 3 days ago, with no response on either ticket.

    I bought a 100% rebate 50 Black Diamond pack, and never received the rebate coupon. I don’t know if I even received the other items. My intent was to use the 50 diamond coupon to buy another pack that cost 50 Black Diamonds. 50 for both packs wasn’t bad. 50 for either was expensive.

    What has to be done to get support? anyone else have issues?

    Visengarde on k:273

  • #59671

    Фырк
    Keymaster

    Good day.
    What are your technical support ticket numbers?

  • #59693

    28886538
    Participant

    #59534 and #59488

    thank you

  • #59750

    28886538
    Participant

    It finally showed up today. Not sure if a support person helped with that or not, but if so, thanks.

  • #59755

    Фырк
    Keymaster

    Good day.
    If you have any problems in the future, please include the ticket numbers right away)

  • #59791

    25537468
    Participant

    # 59528 Ticket Number filed 5-8-21 Support Has not answered me either broken shelter during kvk and attack button not working

  • #59795

    Фырк
    Keymaster

    Good day.
    I passed the information to the support service.

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