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If the game does not load, it freezes, the download stops

Forums Dragon Lord Technical issues If the game does not load, it freezes, the download stops

This topic contains 92 replies, has 31 voices, and was last updated by  Maeve 11 months, 2 weeks ago.

  • Author
    Posts
  • #9008

    SnowFox
    Participant

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the  Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Attachments:
    Last edited: 03.07.2019 07:37
  • #20785

    Twinkle
    Participant

    Anyone else getting bad gateway message?

    Last edited: 03.07.2019 07:37
  • #20845

    Maeve
    Keymaster

    Anyone else getting bad gateway message?

    Hello!
    Bad gateway message may occure during the technical maintenance. If it i still relevant you you see this message when trying to enter the game, please, contact our support service and attach the screenshots of it https://espritgames.com/support/?esc=site_com_tmenu.

    Last edited: 03.07.2019 07:37
  • #36685

    Maeve
    Keymaster

    has it finished, getting loading page but first bar stuck at 1% other bar underneath load to 100%? which is confusing me

    Hello! It was fixed yesterday. Please, check the loading. Normally it is recommended to clear your browser cash after the maintenance.

    Last edited: 03.07.2019 07:37
  • #36704

    Maeve
    Keymaster

    Hello!
    The issue with loading (28/07/2020) was fixed yesterday. Please, check. Normally it is recommended to clear your browser’s cash after the maintenance.

    Last edited: 03.07.2019 07:37
  • #38683

    Maeve
    Keymaster

    How can i fix [ERROR:#20, go back to login interface in 3 seconds.] When i try to play in s98 i got this error but i can play in other servers. and sorry for my english;-;

    Hello!

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Kind regards,
    Dragon Lord support manager.

    Last edited: 03.07.2019 07:37
  • #38690

    24142919
    Participant

    I had something like that before…I think it means you have too many tabs/windows open in your browser. Or try using a different browser, restart computer, clear cookies/cache, or get a better internet service provider.

    Last edited: 03.07.2019 07:37
  • #38691

    noach
    Participant

    I really try everything, i used another laptop too but still same. Support doesnt reply quickly. Today 2nd day and still same. I can only play this game with puffin browser for android.

    And when i try to select another server it starts normally but when i go back s98 and again i try to click that another server i got that error again. Its like you can play this server once. Idk what should i do

    Last edited: 03.07.2019 07:37
  • #38698

    24142919
    Participant

    Refresh the game it worked for me.

    Last edited: 03.07.2019 07:37
  • #38699

    noach
    Participant

    i wish i can know why i got error:#20, refreshing the game is not work

    Last edited: 03.07.2019 07:37
  • #38788

    Maeve
    Keymaster

    error:#20

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Last edited: 03.07.2019 07:37
  • #42347

    Maeve
    Keymaster

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the  Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Last edited: 03.07.2019 07:37
  • #9300

    22986576
    Participant

    hola tengo un problema el juego estaba funcionando muy bien y derrepente np quiso abrir mas me dice que abdobe flas player no es compatible. el funcionaba bien y ahora no se que pasa que no abre.. volvi a intalar abdobe y nada..

    Last edited: 03.07.2019 07:37
  • #9327

    SnowFox
    Participant
  • #16897

    23123910
    Participant

    was fighting cross server boss an was kicked out now game will not load today
    its just black with line through it center can you help 🙂

    Last edited: 03.07.2019 07:37
  • #18640

    Twinkle
    Participant

    Anyone else having an issue getting on again?

    Last edited: 03.07.2019 07:37
  • #19909

    Maeve
    Keymaster

    Hello!

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Last edited: 03.07.2019 07:37
  • #20786

    24991783
    Participant

    getting bad gateway message? is there a problem with game or just my pc?

    Last edited: 03.07.2019 07:37
  • #20787

    Twinkle
    Participant

    seems to be the game yet again

    Last edited: 03.07.2019 07:37
  • #20813

    Which
    Participant

    There seems to have been a brief maintenance.

    Last edited: 03.07.2019 07:37
  • #20844

    Maeve
    Keymaster

    Hello!
    There was a quick maintenance today, the 6th of May. We apologize for any inconveniences you may experience due to the technical works.

    Hello Which!
    You’re absolutely right. There was a brief maintenance today.

    Last edited: 03.07.2019 07:37
  • #18643

    sneaker
    Participant

    i cant get on now

    Last edited: 03.07.2019 07:37
  • #19455

    andy
    Participant

    ahoj ani na servru 6cz to nejde druhý den stejně jako Janyt děkuji za ryché vyřízené problému Andy

    Last edited: 03.07.2019 07:37
  • #19461

    YiKirk
    Participant

    Greetings, as JANYT wrote above: these are approximately 13 players from servers 04 to 09 we know about (including me) and this problem reported on the CZ Forum which you as support and admins completely ignore !!!

    We hope that some of the responsible persons will comment on the problem and the plan to solve it at least here!

    Thank you in advance for your reply your paying customers::
    YiKirk, mirrcakcz,Adanit,Andy, Berserk, Brilliance,Bansi,VuTom,CatEye,Medulinka,Lucíkpupík, Mimosa, Kern

    • This reply was modified 1 year, 6 months ago by  YiKirk.
    • This reply was modified 1 year, 3 months ago by  Maeve.
    Attachments:
    Last edited: 03.07.2019 07:37
  • #19474

    Bubicek
    Participant

    Bubicek (me) and viki have the same issue – server S7 Beluga. Also paying customers. So you can add us to the list and pay attention to our accounts as well. Thanks

    Last edited: 03.07.2019 07:37
  • #19477

    Brilliance
    Participant

    ahoj..stejný problém u hráču z S12..nejde se přihlásit už druhý den do hry..

    Last edited: 03.07.2019 07:37
  • #19502

    22844775
    Participant

    ja jsem na tom stejne EVEE

    Last edited: 03.07.2019 07:37
  • #19539

    andy
    Participant

    supr tak třetí den to nejde a nikdo s tím nic nedělá haloooo prosím

    Last edited: 03.07.2019 07:37
  • #19696

    andy
    Participant

    ahoj to si děláte z nás srandu že už 5 dní to nejde

    Last edited: 03.07.2019 07:37
  • #19907

    Maeve
    Keymaster

    Hello!

    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Last edited: 03.07.2019 07:37
  • #19896

    Maeve
    Keymaster

    Hello!

    Have you tried to do the steps written in the post? Clearing cash and cookies, doint incognito mode or changing the browser?

    Last edited: 03.07.2019 07:37
  • #20843

    Maeve
    Keymaster

    seems to be the game yet again

    Hello!
    There was a quick maintenance today, the 6th of May. We apologize for any inconveniences you may experience due to the technical works.

    Last edited: 03.07.2019 07:37
  • #21862

    20818206
    Participant

    was disconnected from game… when try to reload get message esprit took to long to respond…please fix ASAP!!

    Attachments:
    Last edited: 03.07.2019 07:37
  • #21876

    24142919
    Participant

    Clear cookies, it worked for me

    Last edited: 03.07.2019 07:37
  • #21901

    Maeve
    Keymaster

    was disconnected from game… when try to reload get message esprit took to long to respond…please fix ASAP!!

    Hello!
    Try to read this topic and make following steps https://espritgames.com/forum/topic/if-the-game-does-not-load-it-freezes-the-download-stops/

    Last edited: 03.07.2019 07:37
  • #21968

    24142919
    Participant

    Does anyone else have problems with logging in? My screen becomes black right after i click “allow flash”

    Attachments:
    Last edited: 03.07.2019 07:37
  • #22006

    Vanadey
    Participant

    I have the same problem. But not only when logging in, also in dungeons when I need to leave the victory screen, loading take very long or I am locked in the battlescreen and need to refresh again with the issue you describe =(.

    It’s very annoying and I have this loadingproblem and the lag that comes with it like 2 weeks now.
    And yes cleaned cookies, browser and so on, even connected my computer straight to the modem of my internet to see it was a wifi problem on my side, but nope it isn’t either. I really think it’s something in the game or the servers? Really no clue…

    Last edited: 03.07.2019 07:37
  • #22567

    Maeve
    Keymaster

    Hello! It normally helps to clear cash and cookies and restart your PC or laptop. If the game still freezes try to check your internet connection. Sometimes when the connection is a little bit weaker or the ping is too high game may stuck and freeze.

    Last edited: 03.07.2019 07:37
  • #22582

    Seekz
    Participant

    I have the same problem. But not only when logging in, also in dungeons when I need to leave the victory screen, loading take very long or I am locked in the battlescreen and need to refresh again with the issue you describe =(.

    It’s very annoying and I have this loadingproblem and the lag that comes with it like 2 weeks now.
    And yes cleaned cookies, browser and so on, even connected my computer straight to the modem of my internet to see it was a wifi problem on my side, but nope it isn’t either. I really think it’s something in the game or the servers? Really no clue…

    if you move the browser does the game come back? cuz lately sometimes my game go blank and i move the browser and it shows again.

    Last edited: 03.07.2019 07:37
  • #22701

    Seekz
    Participant

    It often helps to change your browser and use another one for better connection and then game logs again.

    i dont have connection problems at all it the flash/Game problem at fault… Log in is fine for me – it in game going around etc random blank screen…

    it could be chrome change something in their code or you guys change something

    • This reply was modified 1 year, 4 months ago by  Seekz.
    • This reply was modified 1 year, 4 months ago by  Seekz.
    • This reply was modified 1 year, 4 months ago by  Seekz.
    • This reply was modified 1 year, 3 months ago by  Maeve.
    Last edited: 03.07.2019 07:37
  • #22800

    Vanadey
    Participant

    Hi Seekz, yes it did but not all the time. In meanwhile I allready switched to another browser, used to play in chrome because it was said it’s the best browser to play in. Now I use Maxthon Nitro browser, at least for me the game runs better in that browser and so far only have to deal with some lag from time to time, but not as terrible as before. ( still think most of the lags come from the servers )

    @ Meave, as I said in previous post I did all of that, it didn’t work all. Not in chrome and playing in Microsoft Edge is much more worse to play. Chrome always worked fine for me and out of a sudden it’s terrible. ( maybe something to do with the flashplayer which will be gone at the end of the year?)

    The only thing that seems to make a tiny difference was turning off enable hardware acceleration in the flashplayer, but sadly not enough.

    I’ve started to search another browser and the one I use now for a week seems to work good besides some lag here and there (see my answer to Seekz which one). The difference it has with Chrome or Edge also is, I don’t need to constantly activate the FP again when I re-open the browser to play the game. =)

    Last edited: 03.07.2019 07:37
  • #22805

    Seekz
    Participant

    Hi Seekz, yes it did but not all the time. In meanwhile I allready switched to another browser, used to play in chrome because it was said it’s the best browser to play in. Now I use Maxthon Nitro browser, at least for me the game runs better in that browser and so far only have to deal with some lag from time to time, but not as terrible as before. ( still think most of the lags come from the servers )

    Indeed oh for sure.

    Last edited: 03.07.2019 07:37
  • #22685

    Maeve
    Keymaster

    It often helps to change your browser and use another one for better connection and then game logs again.

    Last edited: 03.07.2019 07:37
  • #34918

    20818206
    Participant

    Thanks for the warning b4 shutting game Down… hopefully there will be some decent rewards for those of us that fot booted in the middle of dungeons/ missed collection of sapps ect

    Last edited: 03.07.2019 07:37
  • #34919

    21320414
    Participant

    yeah i am just getting Bad Gateway not good ….But i think it maybe maintenanc. It would be nice for some warning or update tho please.

    Last edited: 03.07.2019 07:37
  • #35031

    Maeve
    Keymaster

    Thanks for the warning b4 shutting game Down… hopefully there will be some decent rewards for those of us that fot booted in the middle of dungeons/ missed collection of sapps ect

    Hello!
    We didn’t have any maintenance today. It might be some other issue due to the weak connections or a short server shutdown. In any case, if you see 502 error, please, contact our support service

    Last edited: 03.07.2019 07:37
  • #34922

    20818206
    Participant

    It is a maintainence.. D.A. announced but esprit did not.. and yes they sould ppl were in dungeons and collecting sapps.. now lose out

    Last edited: 03.07.2019 07:37
  • #35036

    20818206
    Participant

    Now that is strange that u didnt have a maintainence.. but DA did?? I was under the impression that when they shut down U did?? guess I was wrong??

    Last edited: 03.07.2019 07:37
  • #35206

    24142919
    Participant

    Whats this? Happened just now

    Attachments:
    Last edited: 03.07.2019 07:37
  • #35282

    Maeve
    Keymaster

    Whats this? Happened just now

    Hello!
    Today is the Server merge https://espritgames.com/dragonlord/dragonlord-news/server-merge-july-16/. 502 error may be seen when the server is unavailable or shutdown.

    Last edited: 03.07.2019 07:37
  • #36374

    BadBoyCZ
    Participant

    BadBoyCZ Mám ten stejný problém S20

    Last edited: 03.07.2019 07:37
  • #36375

    andy
    Participant

    ahoj náš klan Victori téže Andy,Valkyra ,CatEyse,Roman,Zeronimo,Dark Andel,Nock, a spouszu ostatních načte 50procent a konečná

    Last edited: 03.07.2019 07:37
  • #36376

    Zelý
    Participant

    Kirk je taky mrtvej , mohl by ho nekdo ozivit 😀

    Last edited: 03.07.2019 07:37
  • #36377

    Brilliance
    Participant

    ahoj..stejné jak minule

    Last edited: 03.07.2019 07:37
  • #36380

    Zelý
    Participant

    nemuze tam nekdo zmackout to tlacitko reset jako kazdou stredu? 😀

    Last edited: 03.07.2019 07:37
  • #36381

    Petula
    Participant

    Hj, mám stejný problém – 50% a konec

    • This reply was modified 1 year, 2 months ago by  Petula.
    • This reply was modified 1 year, 2 months ago by  Maeve.
    Last edited: 03.07.2019 07:37
  • #36383

    23383463
    Participant

    Ahojky stejný problém má i Alain,Elder servr 14

    Last edited: 03.07.2019 07:37
  • #36386

    NgAmos
    Participant

    Dobrý den,stejný problém,nejde přihlásit…50% a konec
    NgAmos server 13
    LuGinaCZ server 13

    Last edited: 03.07.2019 07:37
  • #36427

    Maeve
    Keymaster

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Добрый день, случайные проблемы, ожидание… 50% сервер </font></font><font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>
    NgAmos 13 </font></font><font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>
    Сервер LuGinaCZ 13</font></font>

    Hello!
    If the game does not load, it freezes, the download stops at a certain step, you see a black screen, it slows down. And it also partially does not work, for example, the button is not pressed or nothing happens when it is pressed, follow these recommendations.

    1. Clear your browser’s cache and cookies — you must specify the “All time” period when cleaning.

    2. Clear the DNS cache. To do this open the Command Prompt (if Windows 10, then the “Search” line), type ipconfig / flushdns and press “Enter.”

    3. Install the flash player, or upgrade its version. You can do it here. Then restart your browser.

    4. Disable all extensions to your browser. After turning them off, the browser also needs to restart.

    5. If the problem persists, go to the game in another browser: Mozilla Firefox, Google Chrome, Opera, etc.

    6. Disable all other windows and tabs for the game.

    7. In case your Internet speed is low, disabling communication programs such as Skype and mail agents can also help. And downloaders such as torrent.

    8. Check your system for viruses in a timely manner and cure them in case a virus has been detected.

    9. In case you use a proxy connection, games may not work. In this case, the proxy must be disabled.

    Last edited: 03.07.2019 07:37
  • #36428

    Maeve
    Keymaster

    Hello Janyt!

    For Czech support, please, refer your issues to the appropriate forum or support version. Here you can claim for support in Czech https://espritgames.com/cz/support/?esc=site_cz_tmenu.

    This forum is for Dragon Lord which is the English version of the game.

    Last edited: 03.07.2019 07:37
  • #36576

    24991783
    Participant

    has it finished, getting loading page but first bar stuck at 1% other bar underneath load to 100%? which is confusing me

    Last edited: 03.07.2019 07:37
  • #36585

    24211214
    Participant

    same

    Last edited: 03.07.2019 07:37
  • #36577

    24211214
    Participant

    stays at 1%

    Last edited: 03.07.2019 07:37
  • #36578

    Joseph S4
    Participant

    Same for me stays at 1% been like this for 30 plus minutes is really starting to piss me off

    Last edited: 03.07.2019 07:37
  • #36586

    Joseph S4
    Participant

    I have been trying to get in the game since 0647 server time and this photo was taken at 0727 server time and still 1% I think something is wrong ADMIN get back to work and FIX THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Joseph S1

    Last edited: 03.07.2019 07:37
  • #36589

    25296277
    Participant

    Same issue here was okay 5 hours ago but its stuck at 1% on loading.

    Last edited: 03.07.2019 07:37
  • #36590

    24991783
    Participant

    phew was worried even wiped cookies etc but not resolved

    Last edited: 03.07.2019 07:37
  • #36591

    20818206
    Participant

    Yea they did maintainence.. was just sitting in AC and got blackscreened now cant load back in..I sure am flad I didnt recharge… doesnt look like I’ll bother

    Freyja S!

    • This reply was modified 1 year, 2 months ago by  20818206.
    • This reply was modified 1 year, 2 months ago by  20818206.
    • This reply was modified 1 year, 2 months ago by  Maeve.
    Last edited: 03.07.2019 07:37
  • #36602

    20818206
    Participant

    1% and holding

    Last edited: 03.07.2019 07:37
  • #36609

    Joseph S4
    Participant

    2 hours now of sitting on 1% I am ready to say heck with this game and move on

    Last edited: 03.07.2019 07:37
  • #36610

    LadyMisfit
    Participant

    Same here, stuck at 1% loading. Have cleared cache and tried a different browser with the same issue. My account at Dragon Awaken (the original game site that filters into this platform) is fine. When can we expect a fix on this? How will we be compensated for the lost time since Dragon Awaken handles all compensations through the game and their site loads fine? Will we be emailed a gift code? It looks like I will be missing out on Holy Blessing so I hope you will compensate with some EXP Fairies or EXP Books. Thanks!

    Last edited: 03.07.2019 07:37
  • #36611

    Vanadey
    Participant

    Same here… 1%…

    Last edited: 03.07.2019 07:37
  • #36612

    21320414
    Participant

    this is so annoying now

    Last edited: 03.07.2019 07:37
  • #36616

    20818206
    Participant

    time to move on to new game Im thinking

    Last edited: 03.07.2019 07:37
  • #36617

    Meliisandre
    Participant

    Flood them with fixit tickets. Maybe that will adjust their awareness. Some coder dropped the ball….

    Last edited: 03.07.2019 07:37
  • #36624

    Geese
    Participant

    Game is loading fine now everyone!

    Last edited: 03.07.2019 07:37
  • #36625

    Meliisandre
    Participant

    Yay! Go memes! LOLOL

    Last edited: 03.07.2019 07:37
  • #36613

    20818206
    Participant

    LOL compensation??? thats a joke..if they decide to do its lousy and is given to everyone… so those that are able to play get to collect the resources in game and get compensation so those that have lost time and resources from game being unaccessible are still behind

    Last edited: 03.07.2019 07:37
  • #36622

    20818206
    Participant

    most players wont send ticket anymore due to previous lack of response to them

    Last edited: 03.07.2019 07:37
  • #36623

    Meliisandre
    Participant

    Maybe they’ll take notice of hundreds of “GAME WON’T LOAD” tickets flooding their inbox. I dunno. But I sent mine in with a meme anyway, and will be sending one each minute. Better than just sitting looking at a game that won’t load. And I get to share my extensive meme collection, which is somewhat amusing. LOL

    Last edited: 03.07.2019 07:37
  • #38157

    20818206
    Participant

    okseems to be an issue with game have been disconnected 4 times in past hour.. and is very difficult to log back on.. repeatedly get msg game took to long to respond. so taking any where from 30 mins {longest} to4 mins to log in again… please fix asap. I have been unable to do anything in game since first disconnect over an hour ago it seems every time i try to enter a fight or use any icon will disconnect me

    Freyja S1

    Last edited: 03.07.2019 07:37
  • #38158

    20818206
    Participant

    PLEASE dix the game.. I have been trying to play for over 1.5 hrs.. everytime I do anything in game.. ie collect in falling chestsd.. enter fight I get disconnected

    Freyja

    Last edited: 03.07.2019 07:37
  • #38159

    20818206
    Participant

    ok when i get lucky enough to actually get logged in before bing disconnected,,, even sending a pm disconnects me from game. PLEASE FIX this has been goiing on for over 2 hours!!!

    Freyja S1

    Last edited: 03.07.2019 07:37
  • #38168

    20818206
    Participant

    really??? over 3 hrs now..

    Last edited: 03.07.2019 07:37
  • #38173

    20818206
    Participant

    Soo glad u promptly looked after this { insert sarcasim here} soo many ppl missed a once a mth event

    Last edited: 03.07.2019 07:37
  • #38186

    Maeve
    Keymaster

    Hello! If the issue with disconnection is still relevant, please, contact us via support service https://espritgames.com/support/?esc=site_com_tmenu. It will help us to solve your issue faster.

    Last edited: 03.07.2019 07:37
  • #38169

    20818206
    Participant

    please fix game.. o have been disconnected anytime i try to do ANYTHING in game.. and sometimes even b4 completing log in for over 3 hrs

    • This reply was modified 1 year, 1 month ago by  Maeve.
    • This reply was modified 1 year, 1 month ago by  Maeve.
    • This reply was modified 1 year, 1 month ago by  Maeve.
    Last edited: 03.07.2019 07:37
  • #38170

    20818206
    Participant

    this is what i have been seeing for almost 4 hours now…..PLEASE FIX!!! I have submitted in tech support but have had no reply.. or fix as of yet

    Freyja S1

    Attachments:
    Last edited: 03.07.2019 07:37
  • #38172

    20818206
    Participant

    now at a full 4 hrs of being unable to play this game… and a tournement{ everlasting} coming in 30ish mins in which, if i am unable to play in means 2 other players lose out aes well…I certainly hope I am fairly compensated for the downtime..as ewven if I am able to get into game am unable to prepare for the tournement

    Last edited: 03.07.2019 07:37
  • #38187

    Maeve
    Keymaster

    Hello! Loading issue was fixed. If this problem is still relevant for you, please, check and clear your cash and cookies. If it doesn’t help contact our support service https://espritgames.com/support/?esc=site_com_tmenu

    Last edited: 03.07.2019 07:37
  • #38660

    noach
    Participant

    How can i fix [ERROR:#20, go back to login interface in 3 seconds.] When i try to play in s98 i got this error but i can play in other servers. and sorry for my english;-;

    • This reply was modified 1 year, 1 month ago by  noach.
    • This reply was modified 1 year, 1 month ago by  Maeve.
    Attachments:
    Last edited: 03.07.2019 07:37
  • #38687

    noach
    Participant

    I try everything whats they say but still same and im in s98 and my nickname is noach

    Last edited: 03.07.2019 07:37
  • #42145

    Theonlyghost
    Participant

    after sudden freezing of game i restarted etc and when trying to load the game .
    1) had long time to log in
    2) get a white screen with 502 error BAD Connection see screenshot

    3) when trying to refresh that page i get purple screen with text but nothing else see screenshot
    4) refreshing that does not change
    5) after reloading the game page it keep going to #3

    After several tries i still can not log in

    Attachments:
    Last edited: 03.07.2019 07:37

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