Cant Login

[ScorpionParticipant]

I can not login.
I have already cleared the browser history, I have tried it on 3 different browsers and I cannot connect. I find the screen according to the attached image. Please help. Thanks

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[Bob’sParticipant]

I also can’t log in

[Agent008Keymaster]

Hello.
Already fixed. We apologize for any inconvenience caused.

[ScorpionParticipant]

The same is happening today! Is it normal or is it just me?

[Bob’sParticipant]

I can’t log in either. I’ve been trying for some time …

[ScorpionParticipant]

Will we be compensated for the time, experience and diamonds we lost?

[Bob’sParticipant]

Scorpion wrote:

Will we be compensated for the time, experience and diamonds we lost?

That would be the first …

Do you believe in Santa Claus???

[ScorpionParticipant]

Scorpion wrote:

I can not login.
I have already cleared the browser history, I have tried it on 3 different browsers and I cannot connect. I find the screen according to the attached image. Please help. Thanks

On the day I opened this post(02/18/2021 at 6:42 PM), I opened a Ticket on support. Do you think someone deigned to answer? No! I am waiting for an answer so far(03/31/2021 at 9:10 PM)!

Agent008 wrote:

Hello.
Already fixed. We apologize for any inconvenience caused.

She was the only person to respond! Thank you Фырк.

• This reply was modified 3 years ago by  Scorpion.
• This reply was modified 3 years ago by  Scorpion.
• This reply was modified 3 years ago by  Scorpion.
• This reply was modified 3 years ago by  Scorpion.

[ScorpionParticipant]

Thank you @17270765.

• This reply was modified 3 years ago by  Scorpion.
• This reply was modified 3 years ago by  Scorpion.
• This reply was modified 3 years ago by  Scorpion.

[Bob’sParticipant]

I give up. I’m going to sleep…

[Agent008Keymaster]

Hello.
The game is already available. Established holiday events. We apologize for any inconvenience caused.

[ScorpionParticipant]

At the present time, the game is the same as described above, not working. It can be seen in the attached image.

Remembering that the date and time refer to Lisbon / London (UTC / GMT)

Attachments:

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[Agent008Keymaster]

Hello.
If your game still does not work after unscheduled maintenance, check the problem in another browser.

At the moment, the game servers are running smoothly.
The problem could be in the browser, internet connection, etc.

[ScorpionParticipant]

Its fix… Tank you for your support.

But I would like to leave it mentioned here and I hope you can pass this on to someone:

The support of the game sucks! Nobody answers! A month and a half after the opening of the ticket still nobody answered!?!? For you to get an idea I will leave here a print screen of my ticket attached to the post. It’s a shame!

• This reply was modified 3 years ago by  Scorpion.

[Agent008Keymaster]

Hello.
Thanks for the information, I passed it on to the support team.

[26902401Participant]

The game is not loading. when i press play, all we see is black screen. its been 2 days now

[ScorpionParticipant]

Try logging in with the antivirus disabled. if it works the problem is the antivirus …

[Agent008Keymaster]

Good day.
All game servers are available.
Please check the problem in another browser.

[Author]

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