Forums › Dark Genesis › Help & Support › can't login to my acct › Reply To: can't login to my acct
05/31/2021 at 3:11 PM
#61028
![](https://espritgames.com/wp-content/uploads/avatars/4495259/60f4632d6a53d-bpfull.jpg)
★ James ★
Keymaster
why do i need to create a new ticket? where is the original one gone?
As we’ve changed customer service system, old tickets cannot be accessed since last time, so you may create a new ticket to communicate with our team. We’re apologize for all possible inconveniences caused.