when will issues be fixed?

Forums Kings of War Technical issues when will issues be fixed?

This topic contains 26 replies, has 4 voices, and was last updated by  Lisitsa 10 hours, 29 minutes ago.

  • Author
    Posts
  • #8772

    22329322
    Participant

    I have been playing and investing money into this game but none of the cross-server events work, Arena, Battlefield or Wars have never worked since I started playing. If these are parts of the game that are not accessible. it means there are no possibilities of progressing in-game, therefore any money spent has been a complete waste of time. I know others have complained about said issues and it does make me wonder why nothing has been done, people have left the game due to these issues with feelings of being conned and loss of money, now this can not be a good image for your company. We only just have access to a forum and moderator, but to be frankly honest you are losing players rapidly, and unless these events are fixed there are going to be many more.

    Last edited: 25.06.2019 06:20
  • #8842

    Lisitsa
    Keymaster

    I personally assure you that all player complaints and all technical problems were referred to the developers as soon as we received information about them.

    They try to work on it as much as possible. We are sorry that you have to wait so long.

    Also you can write to the support and describe your problems again to make sure that the errors you mean were accurately reported.

    Thank you!

    Last edited: 25.06.2019 06:20
  • #8906

    22316671
    Participant

    we did and noone is takeing us seriusly!!!

    Last edited: 25.06.2019 06:20
    • #8959

      Lisitsa
      Keymaster

      we did and noone is takeing us seriusly!!!

      Please, could you tell me the number of your request in tech support or send me a text?
      I will personally review your request.

      Last edited: 25.06.2019 06:20
  • #8962

    Lisitsa
    Keymaster

    Event Grand Battlefield:

    The event is common to all servers. There are 3 regions on the map that will fight each other. For each region must be recruited 6 marshals → players (In total, 18 players).

    Participants who have been registered in an event will be randomly distributed between 3 regions.

    Last edited: 25.06.2019 06:20
  • #9022

    22723325
    Participant

    Thanks, but how do we register for the Event? it does not work, or nobody knows how to register.

    Last edited: 25.06.2019 06:20
  • #9033

    Lisitsa
    Keymaster

    Some players haven`t reached required level when this event is available for them or not enough registered players to start the event.

    • This reply was modified 3 weeks ago by  Lisitsa.
    Last edited: 25.06.2019 06:20
  • #9055

    22316671
    Participant

    we are all over level 60.. if there is not enuff players ai needs to take over so the players that are here can play.. simple

    Last edited: 25.06.2019 06:20
  • #9062

    22723325
    Participant

    it says on the info screen to grand battlefield: required lvl: -null
    so obviously it doesn´t work. could you please give us more detailed information than just 1 sentence every day… 🙁

    Last edited: 25.06.2019 06:20
  • #9077

    Lisitsa
    Keymaster

    Okay, I see. I will ask about this.

    Last edited: 25.06.2019 06:20
  • #9078

    Lisitsa
    Keymaster

    it says on the info screen to grand battlefield: required lvl: -null

    As I was informed, this issue has already been submitted for correction.

    Last edited: 25.06.2019 06:20
  • #9079

    Lisitsa
    Keymaster

    Do anybody have screenshots when trying to log in Grand Battlefield event?
    Or smth about this problem? Having it, I can more accurately redirect the question to the developers.

    Last edited: 25.06.2019 06:20
  • #9085

    Lisitsa
    Keymaster

    Also can you tell me your server & nicknames?

    Last edited: 25.06.2019 06:20
  • #9089

    22723325
    Participant

    Hey Lisitsa, thanks for trying to help.
    You can find a screenshot of the battlefield login in attached.
    I am Level 61 and my Nickname is DrNikk and I am playing on server 6.

    Attachments:
    Last edited: 25.06.2019 06:20
    • #9162

      Lisitsa
      Keymaster

      Hey Lisitsa, thanks for trying to help.
      You can find a screenshot of the battlefield login in attached.
      I am Level 61 and my Nickname is DrNikk and I am playing on server 6.

      Hmmm, as I can see, you have not enough registered players to start the event…
      For each region must be recruited 6 marshals → players (In total, 18 players).

      Last edited: 25.06.2019 06:20
    • #9169

      22723325
      Participant

      Hmm, we have way more than 18 players on our server.
      Qhat are the requirements for each player?
      and not even a single one of us can register. there is no button to register for the event.
      does the button only show up if we have fullfilled a certain requisite?

      Last edited: 25.06.2019 06:20
  • #9141

    22723325
    Participant

    This is the Cross Server States War Screen.
    If you click on Eter nothing happens.
    And why is “Please enter text” written all over the place?
    It looks pretty unfinished to me, do you have any new information?

    Attachments:
    Last edited: 25.06.2019 06:20
  • #9153

    22723325
    Participant

    in addition there is a quest we cant solve without playing the grand battlefield.
    maybe you could at least help us skip this quest as we cant continue without it.
    That would be really great.

    Attachments:
    Last edited: 25.06.2019 06:20
    • #9164

      Lisitsa
      Keymaster

      in addition there is a quest we cant solve without playing the grand battlefield.
      maybe you could at least help us skip this quest as we cant continue without it.
      That would be really great.

      If the Grand Battlefield event is working properly, then it remains only to wait for an attempt to pass it. But I will inform the developers about the opportunity to skip this event, if in the near future the Grand Battlefield will not be passed by the players.

      Thanks for helping to make the game better! 🙂

      Last edited: 25.06.2019 06:20
  • #9163

    Lisitsa
    Keymaster

    This is the Cross Server States War Screen.
    If you click on Eter nothing happens.
    And why is “Please enter text” written all over the place?
    It looks pretty unfinished to me, do you have any new information?

    1. Yes, there shouldn`t be this inscription, I will give it for correction. Thank you!

    2. You click on Enter at the specified time of the event, but nothing happened?

    Last edited: 25.06.2019 06:20
    • #9168

      22723325
      Participant

      Yes exactly, i click on enter, but nothing happens.

      Last edited: 25.06.2019 06:20
  • #9182

    Lisitsa
    Keymaster

    Qhat are the requirements for each player?
    and not even a single one of us can register. there is no button to register for the event.
    does the button only show up if we have fullfilled a certain requisite?

    The administration contacted the developers, and I received information about this event.
    Unfortunately, now it is working incorrectly and we don`t know when the developers will be able to set up his work.

    I regret that I couldn`t help you. But I will keep you informed if the event will be corrected.

    Last edited: 25.06.2019 06:20
  • #9207

    22723325
    Participant

    Thanks for trying to help.
    Can the developers at least remove the requirement from the achievements? (as shown in reply #9153)
    We can not continue questing if we can´t join the grand battlefield.
    Please help us.

    Last edited: 25.06.2019 06:20
  • #9213

    22723325
    Participant

    we have antoher problem: we can´t continue upgrading pur relics, as we need essence for it.
    the only way to get essence is with military tickets which can only be acquired through cross server states way (which doesn´t work).
    We are all stuck, because several features don´t work.
    Lisitsa, can you please help us?

    Last edited: 25.06.2019 06:20
  • #9238

    Lisitsa
    Keymaster

    Can the developers at least remove the requirement from the achievements? (as shown in reply #9153)

    Yes, I said about this to them.

    Last edited: 25.06.2019 06:20
  • #9239

    Lisitsa
    Keymaster

    we have antoher problem: we can´t continue upgrading pur relics, as we need essence for it.
    the only way to get essence is with military tickets which can only be acquired through cross server states way (which doesn´t work).
    We are all stuck, because several features don´t work.
    Lisitsa, can you please help us?

    Yes, I understand that perfectly. I will try to do everything possible so that players don`t feel inconvenience with the existing functionality. I will tell about this to developers.

    Last edited: 25.06.2019 06:20
  • #9559

    Lisitsa
    Keymaster

    Dear players!

    Today, during the maintenance break, developers made some fixes about Grand Battlefield event. So further we will be able to observe the gameplay.

    If you encounter bugs in the game again, please let us know here or in support.
    Thank you!

    Last edited: 25.06.2019 06:20

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