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Lack of support

Forums Game of Thrones Discussions Lack of support

This topic contains 14 replies, has 3 voices, and was last updated by  Фырк 1 year, 2 months ago.

  • Author
    Posts
  • #37834

    25659065
    Participant

    I have submitted 4 tickets over last couple of months and have never received a reply- does anyone bother to answer tickets

  • #37835

    Фырк
    Keymaster

    Hello.
    Please indicate the ticket numbers for technical support.

  • #37884

    25659065
    Participant

    37882 and 37832 and 37473 and 37184- have not got replies
    Still no weirwood stamina being given as rewards from Expedition Beyond- impossible to progress without it.

    Attachments:
  • #37889

    Фырк
    Keymaster

    Hello.
    Thanks for the info. I will send it to technical support.

  • #37902

    25659065
    Participant

    37898 + 37882 + 37832 + 37473 + 37184
    just tried Stage4 on Expedition Beyond and still no weirwood stamina rewards although message flashed up saying I had been awarded 6. For days no weirwood stamina rewards and it is impossible to play when losing all of these.

    Attachments:
  • #37930

    Фырк
    Keymaster

    Hello.
    A support specialist will answer you shortly.

  • #39627

    26245621
    Participant

    It’s been another month….did technical support ever address the issue or even communicate with you?

  • #39637

    Фырк
    Keymaster

    It’s been another month….did technical support ever address the issue or even communicate with you?

    Hello.
    Excuse me for clarifying – did you write Above about 4 support tickets or do you have other complaints? If others, please provide ticket numbers.
    We have a connection with technical support.

  • #39684

    25659065
    Participant

    Tech support never contacted me at all- the only reply was from you

  • #39685

    Фырк
    Keymaster

    Hello.
    Thanks for the info. I will contact support.

  • #39789

    25659065
    Participant

    I HAVE CHANGED MY COMPUTER AND WANT TO CHANGE MY PSSWORD- HOW CAN I DO THIS- i HAVE CLICKED LOST PASSWORD NUMEROUS TIES BUT NO EMAIL IS SENT TO MY EMAIL ADDRESS

  • #39794

    Фырк
    Keymaster

    Hello.
    If the letter is not in the Spam folder, then you need to write a request to the technical support service.

  • #39797

    25659065
    Participant

    I have bought a new computer and want to transfer my playing to it however I cannot remember my password. I have been clicking Forgot your password on Esprit games login but the link does not work in the email. Email goes to spam so I do not know if links are disabled there. Have tried and tried.- It is stupid to have to be able to login to write a ticket to ask about problems logging in. If I knew how to change login in the game it would help. My password is saved on old computer but I do not know what it is.

    Attachments:
  • #39799

    25659065
    Participant

    My user name is Shinypink and I play Game of thrones on server 164

  • #39869

    Фырк
    Keymaster

    Hello.
    You need to make a mark that this letter is not spam or change the settings so that the content of the letter (link) is not blocked.

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