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Can’t connect

Forums Darkmoon Realm Technical issues Can’t connect

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This topic contains 12 replies, has 6 voices, and was last updated by  Vineous 1 week, 6 days ago.

  • Author
    Posts
  • #101302

    30265406
    Participant

    I can’t seem to connect to game. I have entered both user name and password,but, nothing happens after. The server screen just appears and that’s it! Is this game no longer available or is there some technical issue?

    Attachments:
  • #101340

    Synthia
    Participant

    I can’t seem to get in either. 🙁

    Attachments:
  • #101375

    bely.room
    Keymaster

    Hi, could you please clarify if you were able to log into the game?

  • #101376

    30265406
    Participant

    Hi There,

    No! still the same issue. thanks

    • #101555

      bely.room
      Keymaster

      In this situation, you need to contact technical support

  • #101479

    Synthia
    Participant

    It says I’m logged in but its not taking me farther so…uh.???

    Attachments:
  • #101631

    30097515
    Participant

    I already put in a ticket to technical support and no answer there either. How about you give them an alert that the customers are not happy and want some action or at least a reply. #101248 was initiated on 8/31/2022

  • #101710

    30265406
    Participant

    ticket raised 3 days ago to support and still nothing!! surely someone knows whats going on. Can you provide an email address where I/reset of gamers that is affected as ways of mean of some kind of communication.

  • #101822

    27220875
    Participant

    I am not going to put in a ticket for tech support as they never respond . S2 has not been able to complete log on for 3 days now . I know the main platform is down from which is portal from Plusfuns site is down completely down . They say the developer is on vacation and waiting for the person to return .

  • #102807

    Vineous
    Participant

    I just tried to launch the game after not playing for a while had to log back into the site and I’m have the same issue of the game not wanting to load couldn’t send the ticket because I couldn’t find where the web capture images are I was wanting to play a little but I have no problem with never even looking at this site ever again

    edit: ok figured out how to get an image and sent a help ticket #102808

    • This reply was modified 3 weeks, 4 days ago by  Vineous. Reason: added information
    • #103312

      bely.room
      Keymaster

      Hello! We apologize for the wait. We received a response from the developers, the problem is being solved.

  • #103969

    30265406
    Participant

    no changes here, still the same issue.. Support still not communicate anything back to me.

    Whats the point of having support if you dont get support. The are so unprofessional that im just lost for words ‘literally’.

  • #105016

    Vineous
    Participant

    great now the game won’t even show up

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