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Game not loading

This topic contains 24 replies, has 9 voices, and was last updated by  Agent008 1 week, 1 day ago.

  • Author
    Posts
  • #219032

    Kyarna
    Participant

    okay what is going on now? i was able to login yesterday but not today. I am on server 4 and name is Kyarna02

    Attachments:
  • #219034

    Kyarna
    Participant

    never mind i saw where your are merging the servers

  • #219035

    Agent008
    Keymaster

    Hello.

    The game is undergoing technical work.

  • #219100

    21815740
    Participant

    Is the game still down? I haven’t been able to login all day

  • #219154

    Agent008
    Keymaster

    Hello.

    The game is already available.

  • #220460

    21815740
    Participant

    Haven’t been able to login for the last 3 hours. It loads to 100%, then sits and spins and then says disconnected. VangMason, S8

    Screenshot-2024-05-06-6.56.40-PM

    Attachments:
  • #220470

    Agent008
    Keymaster

    Hello.

    We checked that the server is available. Try clearing your cache and trying again.

  • #220542

    MiniMarco
    Participant

    I’m on server 35 and can not get into the game and keep gettin 404 error

    Attachments:
  • #220545

    Agent008
    Keymaster

    Hello.

    We passed the information on to the developers.

  • #220546

    Warlolo
    Participant

    Server S37 – Sundabar . Pseudo : Warlolo
    Not Working again :/

  • #220572

    21815740
    Participant

    Anyone able to login? I cannot. Getting real hard to actually want to login anymore

  • #220575

    InFamous
    Participant

    Same server 39. Do we have an ETA on when it’ll be fixed?

  • #220576

    Kyarna
    Participant

    here we go again… server 4 not working and name is Kyarna02

    Attachments:
  • #220584

    Kleinduimpje
    Participant

    Here we go again Can NOT LOG IN AGAIN.
    12Hr at the moment.
    Same story for 28 days continiuos log in losing again my reward.

  • #220585

    Kleinduimpje
    Participant

    Here we go again Can NOT LOG IN AGAIN.
    12Hr at the moment.
    Same story for 28 days continiuos log in losing again my reward.

    Attachments:
  • #220597

    Agent008
    Keymaster

    Hello.

    We are waiting for the problem to be resolved. So far we have not been given any time frame for solving the problem. We apologize for any inconvenience caused.

  • #220615

    Kleinduimpje
    Participant

    Hello.

    We are waiting for the problem to be resolved. So far we have not been given any time frame for solving the problem. We apologize for any inconvenience caused.

    Hello.

    I completely understand your frustration( I really hope that the problem will be resolved quickly. The issue of compensation will be resolved after the game becomes available.
    This you said last time And we did not get compencaidet on that issiue Also i put in ticket for the 30 day’s they did not even replied on my ticket now 28 days again and same problem you must be joking? I am second on all servers at least they can reply?Ty for responding.

    Attachments:
  • #220623

    Blue Jade
    Participant

    Once again maintenance screws up and stop us playing, do they even want players?

  • #220680

    Warlolo
    Participant

    clearly +1 “BlueJade”, updates that screw up, compensations that we never have, recharges that suck, tickets without ever any answers, in short a vast joke, especially since on a FR server, it there is no problem, here on this server you often have to wait for the next update to be able to play again, while waiting for another update which will inevitably screw up, in short we can only play for around 2 and a half weeks in the month …..

  • #220689

    21815676
    Participant

    yes the fr server works .

  • #220694

    Agent008
    Keymaster

    Hello.

    There are no unanswered technical support tickets. If you have not received a response to a ticket, please provide its number. Perhaps you specified the game incorrectly and we did not receive the ticket.
    We’re sorry that the game hasn’t been fixed yet, but the developers are actively working on it. We once again apologize for the current situation.

  • #220701

    Kyarna
    Participant

    I am really thinking about not playing this game any more, every time there is an update the game is messed up.

  • #220715

    Agent008
    Keymaster

    Hello.

    The game is already available. Once again we apologize.

  • #220783

    21815740
    Participant

    I can’t say that I really care anymore. I’ve moved on 100% to the other version and I love playing with literally hundreds of other people. The never ending “can’t log in” has got to stop here, the other version doesn’t have it.
    I’ll be around here or there, but I haven’t even tried to log into the game since it went down on the 7th.

    VangMason

  • #220798

    Agent008
    Keymaster

    Hello.

    We are truly very sorry ( All players were given compensation.

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