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cant log in

This topic contains 17 replies, has 5 voices, and was last updated by  Agent008 1 month, 4 weeks ago.

  • Author
    Posts
  • #232028

    BenimaruTempist
    Participant

    I getting a black screen and when select all so it will show if there is texts i have this text {“retcode”:-5,”retmsg”:”The game server is maintaining”}

  • #232033

    Agent008
    Keymaster

    Hello.

    The game was undergoing maintenance. Now it is complete, the game is available.

  • #233140

    Heartz
    Participant

    Game not able to load after i get boot out halfway. What is happening again?

    Attachments:
    • #233158

      Agent008
      Keymaster

      Hello.

      Try clearing your browser cache and checking the problem in another browser.

  • #233614

    41017354
    Participant

    well, clear cache also no use now. i got boot out from the raid and cannot login.

    Attachments:
  • #233616

    Agent008
    Keymaster

    well, clear cache also no use now. i got boot out from the raid and cannot login.

    Hello.

    Please indicate your game nickname and server.

  • #233638

    Heartz
    Participant

    server 35 Heartz

  • #233664

    Agent008
    Keymaster

    Hello.

    Thank you. I have passed on the information.

  • #233696

    Heartz
    Participant

    this is horrible, we cant even play

  • #233703

    Agent008
    Keymaster

    Hello.

    I understand your dissatisfaction. But I have not received any new information yet – the developers are trying to figure out the situation.

  • #233733

    Heartz
    Participant

    4 devices but 3 devices cannot enter, 1 device can enter but cannot raid. So its not my side problem, its the game has problem.

  • #233741

    Agent008
    Keymaster

    Hello.

    Yes, this is a problem on the developers’ side. They are trying to figure it out and solve it!

  • #233846

    Kleinduimpje
    Participant

    Ok now 2 weeks without being able to log in. its a serious problem.

  • #233878

    Agent008
    Keymaster

    Hello.

    We are aware of this. We are waiting for a decision from the developers.

  • #233892

    BenimaruTempist
    Participant

    so is it a raid thing because I am on the same server as heart and Im on just fine so why cant they get on…..

    server S35: Osgiliath

  • #233924

    Agent008
    Keymaster

    Hello.

    Some players can actually log in, but others can’t 🙁 The developers are trying to figure this out.

  • #233956

    BenimaruTempist
    Participant

    that weird but hope it gets fixed soon

  • #233981

    Agent008
    Keymaster

    Hello.

    I also hope that the problem will be solved soon!

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