Hello.
These problems are now a priority for developers. They are in the process of solving them.
no offence how many times are you all going to say that to us? you all have lost a lot of top players because of the problems in the game. I am having the same problem that Blue Jade has mentioned in her post. I have been playing this game a few years now and its getting real old with all the problems and I don’t want to leave since I have a lot of money invested in my character.